{"id":3203,"date":"2018-06-22T15:57:56","date_gmt":"2018-06-22T22:57:56","guid":{"rendered":"http:\/\/www.voxer.com\/blog\/?p=3203"},"modified":"2018-12-10T20:58:34","modified_gmt":"2018-12-10T20:58:34","slug":"5-ways-to-boost-hotel-productivity","status":"publish","type":"post","link":"https:\/\/www.voxer.com\/blog\/5-ways-to-boost-hotel-productivity\/","title":{"rendered":"5 Ways to Boost Hotel Productivity"},"content":{"rendered":"

Friday afternoons aren\u2019t the best day for scouring over Expedia reviews, especially if you find yourself cringing at complaints that your staff “is oblivious.”\u00a0<\/span><\/p>\n

If you’ve come across that review more than once, chances are you can benefit from improving your hotel productivity levels.<\/span><\/p>\n

Make sure you\u2019re team always puts their best foot forward. Let\u2019s face it, no one want to come across the dreaded 1 Star review – especially on a Friday. <\/span><\/p>\n

Start your weekend off with a bang, and follow these 5 tips to improve your staff\u2019s productivity levels. \u00a0<\/span><\/p>\n

Reliable Communication<\/h3>\n

If you feel like your team is constantly playing a game of telephone then chances are you need to work towards clearer communication.<\/span><\/p>\n

Luckily, you\u2019re living in the information age so you\u2019ll never be short on options.<\/a><\/span><\/b><\/p>\n

Celebrate the fact that your employees talk to each other.\u00a0 Set up a break room and dedicate a permanent meeting space. No guest will want to hear about the overflowing toilet in room 312.\u00a0 <\/span><\/p>\n

Not only that, but employees should have a space to recharge (because everyone should be able to put their feet up every now and again).\u00a0 \u00a0<\/span><\/p>\n

Eliminate \u201cbusy work\u201d<\/h3>\n

Clearly set boundaries and expectations. Staff shouldn\u2019t need to check in with the MOD to know if their tasks have been completed correctly. <\/span><\/p>\n

Take time to set up processes and skip unnecessary steps. <\/span><\/p>\n

Avoid giving your team a heavy workload. Scrambling to get a room straightened up before the 3pm guests arrived is not fun for anyone. Especially since, guests more often than not, want an early check in.<\/span><\/p>\n

Automate Tasks<\/h3>\n

Decide what your hotel\u2019s most valuable perks are and stick with it. <\/span><\/p>\n

Do you really need a bellhop to bring up guests luggage? Most customer\u2019s typically want to run up to their room so perhaps live a luggage rack for guests to use at their convenience.<\/span><\/p>\n

Awards aren’t just for the Golden Globes<\/h3>\n

Want to make your employees really excited about coming into work and putting their best foot forward? <\/span><\/p>\n

Everyone loves a freebie, set up monthly KPI’s and surprise the winner with a gift:\u00a0\u00a0<\/span><\/p>\n

    \n
  • Amazon gift card<\/li>\n
  • Dinner out at their favorite restaurant <\/span><\/li>\n
  • Swag<\/span><\/li>\n
  • Employee happy hour (you get the gist…)<\/span><\/li>\n<\/ul>\n

    Schedule and Re-Schedule<\/strong><\/h3>\n

    Holiday weekend approaching? Chances are your hotel will be filled to max capacity or book up last minute. Make sure you aren\u2019t short on staff.<\/span><\/p>\n

    Hotel occupancy can change hourly, so make sure you have backup in the event that all of your last minute hotel deals sell.<\/span><\/p>\n

    The internet is a create thing for consumers – and with more and more booking apps – last minute bookings are just a couple clicks away. <\/span><\/p>\n

    Ready, Set, Go.<\/strong><\/h3>\n

    Implement these tips and your sure to have a leg-up on your competitors and boost your hotel’s productivity.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Friday afternoons aren\u2019t the best day for scouring over Expedia reviews, especially if you find yourself cringing at complaints that..<\/p>\n","protected":false},"author":3,"featured_media":3205,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[481072746],"tags":[],"yst_prominent_words":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/posts\/3203"}],"collection":[{"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/comments?post=3203"}],"version-history":[{"count":1,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/posts\/3203\/revisions"}],"predecessor-version":[{"id":3797,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/posts\/3203\/revisions\/3797"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/media\/3205"}],"wp:attachment":[{"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/media?parent=3203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/categories?post=3203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/tags?post=3203"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.voxer.com\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=3203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}